Don’t let lack of systems kill your productivity

What causes me more stress than anything is feeling like I’m wasting time. I’m busy… I’ve got lists upon lists and my desk often has piles or paper. You could say, I’m not really organised.

I AM however a big fan of systems for my business. I found that even when we were a two-person organisation having systems in place made life a whole lot easier and the business run far more smoothly.

I don’t know a successful business that runs without system. And I don’t mean technical systems. I don’t mean rules that prevent creativity. What I mean is the ‘This is how we do  it here’ that can make up an induction program, training and keep sanity within the organisation (especially when the team leader’s style is not one that is systematic and predictable).

So, If you answer your own email, listen to your own phone calls, issue your own refunds, handle your own customer service – you could be killing the growth of your business!

Here’s an article I wrote a little while back that still rings true for any small business – whether you’re flying solo or you’re part of a team.