Business Success Comes From Managing Human Resources

What is the biggest mistake people make when hiring? How can a small business, with limited resources manage their human resource needs? Award winning business owner Phoebe Lane of PKL is this month’s featured entrepreneur.

Welcome to this Interview with An Entrepreneur

Phoebe Lane is both the Managing Director and majority owner of PKL, a specialist office support recruitment agency which she established in 1995. Founded in a tiny shared office on Macquarie Street, Phoebe has successfully grown PKL into a national operation employing 39 permanent employees across Australia.

In this interview we talk about:

• What’s the biggest mistake people make when looking to recruit the right person for their business
• How can a small business, with few resources best manage human resources as their business needs change
• Managing resources is hard for many businesses, especially for small businesses. How have you managed resources to maintain growth in the business?

Enjoy this interview with Phoebe Lane.

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CLICK HERE TO LISTEN TO THE INTERVIEW WITH PHOEBE LANE

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About Phoebe Lane and PKL

Phoebe Lane is both the Managing Director and majority owner of PKL, a specialist office support recruitment agency which she established in 1995. Founded in a tiny shared office on Macquarie Street, Phoebe has successfully grown PKL into a national operation employing 39 permanent employees across Australia.

Phoebe’s primary focus is developing the company’s business and financial strategies to maintain manageable growth and to ensure effective service delivery. As part of her role, she leverages industry trends, develops new geographic markets, identifies potential targets and forges industry partnerships to facilitate PKL’s long-term success. Phoebe created PKL to provide the marketplace with a much needed workforce solutions partner that operates on the time-honoured principles of honesty, integrity, trust and accountability.

Phoebe’s company, PKL is the only national agency that focuses specifically on office support recruitment. It is considered one of the larger employers of consultants specialising in this sector. PKL currently has an annual turnover in excess of $17 million.

Phone: 02 9232 4980
Website: www.pkl.com.au